We want you to be completely satisfied with your BERLINGER ring. If for some reason you are not happy with your order, we accept items for exchange, refund, or merchandise credit within 14 days of receipt, only accompanied by a merchandise receipt. If returned within 1 month of receipt, an exchange or credit may be issued upon inspection of the returned item. Please contact us at Custom@berlingerrings.com with any questions, or if you would like to exchange or refund your ring. We can guide you through the process, as well as supplying you with an insured Fedex airbill to cover shipping costs.
If you have ordered the wrong size we will resize your original ring free of charge, within the first month of the purchase date. After 3 months, a $65.00 USD fee will be charged for resizing. Please email us at Custom@berlingerrings.com with any resizing questions, and we can guide you through the process of having your ring resized.